PUTTING ORDERS/ITEMS ON HOLD

We stongly suggest combining orders to save on shipping. Let us know right away if you want to have items held until the time you want them shipped. 

RESPONSE TIME: We will generally respond within 24hrs to questions and purchase requests, via the e-Rocks contact and invoice system.

If you contact directly via email this will be the same, via Social media this cannot be guaranteed.

PAYMENTS: All transactions must be currency requested in the invoice. Washington State residents must pay 6.5% state sales tax.

Preferred payment is via PayPal, this is accessed securely and automatically through the invoice. Other payment methods may be accepted in special cases. Please ask about other payment methods before bidding.

BUYER PROTECTION: Transactions are between Buyers and Sellers on e-Rocks using PayPal are covered by PayPal's Buyer/Seller Protection - subject to their Terms & Conditions. We ask our customers to please try to resolve problems before filing a greivance with PayPal.

Under PayPal's terms, any Seller reserves the right to use the Buyer's PayPal registered address only as delivery address. Please check with Seller before bidding/buying if you wish to have an item shipped to another address.