All invoices are due upon receipt. I reserve the right to cancel any invoice not paid within 7 days if I have not had any response.
If the item was inaccurately described or represented, please contact us within 7 days of receipt, to arrange return / refund.
I do not offer refunds simply due to change of mind, all sales are final, although we may be able to offer buy-backs / trade-ins for certain specimens.
I also buy old collections in thier entirity - contact me directly for further information: [email protected]
When you are logged in a browser bar will appear at the top of each page, with your name to the right.
Please read the new e-Rocks T&Cs and Auction Rules - placing a bid confirms acceptance of these.
Once posted your bid will be held in the system even if outbid.
If a bid is lower than a reserve price, (Reserve Not Met) will display immediately and the bid will increment the auction price.
If a bid is higher than a reserve price, the bid will be set equal to the reserve price with (Reserve Met). The difference in bid above the reserve price is stored and private.
(You can view all your items by accessing My Items in your site browser bar.)
If you are outbid by default you will receive an automatic email - you can change these options in User Preferences.